Mission Statement

To take care of patients as if you or your loved one is the patient.
To enhance humanism and offer solutions for caregivers.


To encourage human communication in healthcare in this internet era.


Providing excellent scientific medical care and achieving superb outcome is expected by the patient. Humanistic, compassionate patient care with unsurpassed "customer service" is paramount in any healthcare environment. We emphasize check, double check and using checklists.

TPIU Foundations's goals are to:

Empower and share its philosophies to institutional healthcare providers such as hospitals, surgery centers, nursing homes as well as noninstitutional providers such as doctors, nurses, medical secretaries or anyone who comes into contact with patients or their families. We will sponsor seminars, tutorials, as well as mentorship. The process of caring for patient starts with the initial phone call or visit to the website. Phone calls to be answered promptly by a human and appointments given in a timely manner with ease and early access. The rest of the care to be equally accessible and rendered according to the principles of TPIU.

Educate patients and potential patients on how to navigate a very complex healthcare system.

Be the wings of caregivers to support them, increase their morale. In this complex era when patients are asked to rate the practice and the physician, it behooves the attending physician to communicate clearly about the care as well as introduce the team of caregivers, including but not limited to, nurse practitioners, physician assistants, nurses, fellows, residents and medical students.


Leadership Team

Dr. Paulmeno is a Registered Nurse with 50 years of nursing practice and healthcare administration experience. She holds Bachelor's and Master’s degrees in Gerontology, is a licensed Nursing Home Administrator and a trained International Sexual Assault Forensic Nurse Examiner. She earned her Doctorate in Nursing at Quinnipiac University and was inducted into the International Honor Society of Nursing: Sigma Theta Tau International-Tau Rho Chapter.  She is nationally Board Certified in Public Health, as a Case Manager and as a Dementia Practitioner. She was awarded nursing legacy recognition from the Connecticut League for Nursing. She is a pinned Red Cross Nurse trained to serve on Disaster Mental Health Teams.

Dr. Paulmeno is the founder and CEO of Global Health Systems Consultants, LLC, a public health consulting firm operating since 2009 that addresses program planning and evaluation, public, population and community health, and public health systems assessment, capacity building and collaboration building. She simultaneously serves as President of the Connecticut Nurses Association, President of the CT Chapter of the International Association of Forensic Nurses; and, for 15 years, as President of Communities 4 Action, a Regional Prevention Council addressing alcohol, tobacco and other drugs, problem gambling and suicide across the age span. She serves on the Board of the Southwestern Connecticut Area Agency on Aging, served twice on the Greenwich Commission on Aging, and was twice elected to public office in Greenwich.  She was appointed Commissioner on the CT Commission on Health Equity for its 8-year duration. She continues to serve on many Boards, Councils, Advisory Boards and Task Forces for health, education and social justice, and is a member of the Connecticut Public Health Association and the American Geriatrics Society. Dr. Paulmeno speaks publicly on prevention, health, health system, nursing, aging, addiction and health-related topics. 

President and Executive Director: Michael Crain, MD

Michael Crain, M.D. is the Executive Director of TPIU. Dr. Crain has always been committed to individualized patient centered healthcare. He is dedicated to providing cost effective, evidence based medical care in a compassionate setting. Dr. Crain is particularly interested in preventing serious diseases by appropriate individually prescribed screening exams. He has successfully instituted programs in Lung Cancer Screening, Pancreatic Cancer Screening, Prostate Cancer MRI, 3D Tomosynthesis Mammography and Low Dose CT Imaging. Dr. Crain is the Radiology Chairman at Middlesex Hospital. He received his BA, Summa Cum Laude, from Oberlin College. He earned his M.D. degree from Albert Einstein College of Medicine, and then completed his Residency and Fellowship at the George Washington University Medical Center in Washington, D.C. Dr. Crain is the Radiology Chairman at Middlesex Hospital. He is currently the President and Chief Executive Officer of Radiologic Associates of Middletown. Dr. Crain is also the CMO of a small pharmaceutical company, Pondera Pharmaceuticals. He is also on the Board of Directors at the local physician IPA, Medical Professional Services in Middletown, and a consultant for SphereGen, a New Haven IT development company.
Dr. Crain can be contacted at [email protected]

Catherine Galasso-Vigorito’s nationally syndicated weekly newspaper column has endeared her to readers nationwide for over twenty years. Known for her ability to uplift and encourage, Catherine has become America’s most beloved inspirational voice, inspiring people onto a better life.

Catherine is the bestselling author of three books (A New You: Adams Media; God Will Do the Rest: Hachette International; and The Open Window; Turner Publishing Group) and she writes a monthly column of encouragement for our servicemen and women.

In addition, Catherine started with one inspirational product idea and turned it into an international brand. She designs products for gift shops, hospital gift stores, on-line sites, and QVC bringing products to people from all walks of life. Catherine and some of her products were featured in Gift magazines, Guidepost Magazine, USA Today, and the QVC Insider Magazine.

Catherine appears on television with DIY segments, hosting, and offering inspirational commentary. She was Miss Connecticut U.S.A. and currently she works for Full Power Radio Group.

Catherine Galasso can be contacted at [email protected]

Vice President, Branch Manager: Lucia Panico, MBA

Lucia Panico is Vice President, Branch Manager of Webster Bank.  She has been in the banking industry for over 13 years starting as a teller and worked her way up to various leadership roles.  Lucia has a passion for helping clients reach their financial goals with peace of mind.  She leads a high-performing team of financial experts who strive to deliver a superior level of client satisfaction. The Patient is U Foundation essentially educates both medical practitioners and the community on providing quality healthcare.  The mission statement is to take care of patients as if you or your loved one is the patient.  This is the same concept Lucia leads her team with in treating clients and has the same passion for delivering compassionate care with quality economical healthcare.

Founder: K.J. Lee, MD

Dr. K. J. Lee, a distinguished practicing physician, is also well-known for his knowledge and experience in healthcare policy, emphasizing efficiency, affordability, outcome, and especially quality of patient experiences.

Dr. Lee’s latest venture has been co-founding The Patient Is U Foundation™ (TPIU™), which has two goals: to bring the focus on patients and to increase job satisfaction and morale among healthcare professionals. He teaches the following to all healthcare providers:  “A good doctor takes care of the disease, a great doctor takes care of the patient.

TPIU is about empowering doctors, healthcare providers, government officials, insurance companies, and anyone with patient contact to treat each patient as if the patient is you.

By focusing on the patient and making healthcare more accessible, we will be able to treat patients with the service they deserve and achieve better outcomes.” He also envisions TPIU to educate the public about healthcare and how to ask questions and be an educated integral part of the care they receive.

Known as a world-renowned clinician, educator, author, innovator, and health policy advisor, Dr. Lee graduated from Harvard University and Columbia University. He completed his residency at Harvard Medical School.

In 1972, Dr. Lee joined Yale University and subsequently became the Chief of Otolaryngology at the Hospital of Saint Raphael, a position he held for more than 20 years. During this time, he served as the Hospital Medical Staff President, Chair of the Hospital Medical Board, Vice Chair of an HMO insurance company, and as the President and Treasurer of the American Academy of Otolaryngology—Head and Neck Surgery and its foundation. He also serves as Director of Service Line Development at Northwell Health Systems.

While at Yale, he also published over 30 textbooks including Essential Otolaryngology—Head & Neck Surgery, a text that has been translated into several languages, is regarded as one of the most widely read textbooks in otolaryngology-head & neck surgery in the world, and is now in its 12th edition, the 45th anniversary of the book.

Well-known for his knowledge of health information technology and policy, Dr. Lee has always held a primary focus on creating technologies that simplify physician workflow and ensuring government mandates do not hinder patient care.

In 2004 he sponsored the Bipartisan Presidential Healthcare Summit in conjunction with the Center for Congressional and Presidential Studies at American University.

He has advised United States presidential candidates and Members of Congress on health policy.

Dr. Lee can be contacted at [email protected]

Honorary Chair: David Reynolds, JD

As Chairman of the Board of The Patient is U Foundation, David Reynolds has been long committed to improving the experience of patients with the advice and delivery of medical services. In addition to the Foundation, David served for 10 years on the System board of the Saint Rafael Hospital, a 500-bed hospital in New Haven, Connecticut, including service as the Audit Chairman. In 2009, he was given by the hospital the Archbishop Henry J. O'Brien Award. David is a retired partner of Withers Bergman LLP, and continues to actively practice tax law as Of Counsel to the firm. While a partner, he served as managing partner for the predecessor firm and was a member of the executive committee for six years until his retirement as a partner. For many years, his law practice has focused on the medical profession and related providers. David is a graduate of Yale College and Yale Law School and is an Associate Fellow of Silliman College of Yale.
David Reynolds can be contacted at [email protected]

Carol Loehmann is a Director on the TPIU Board.  She is a strong supporter of compassionate heath care and hopes to bring back the caring and understanding patient-doctor relationship.  Carol stresses that doctors are trained to be compassionate healers who listen to their patients, care about their patients and truly want to help their patients.  Her beliefs support the mission of TPIU, that doctors should take the time to know their patients, know their medical histories, and create a cost-effective plan of care.  Carol stresses that when patients have a medical problem, they should be seen promptly, and likewise, when the results of tests become available, the patient should be notified promptly.  

Carol was a high school English teacher after graduating college.  She then raised three sons and spent time volunteering at her children’s schools and being involved with the Junior League of Greater New Haven.  Carol then worked for years in residential real estate with Calcagni Associates in Cheshire, CT. She prided herself on using TPIU principles at work, treating all her customers as she would want to be treated. It is a fundamental standard of behavior that runs through all walks of life and the reason why Carol is excited to be on the Board of TPIU. She believes strongly in the Foundation’s mission and looks forward to helping to achieve the goals set forth by its Board.

After retiring from her real estate position, Carol has worked with Literacy Volunteers of Greater New Haven teaching adults to read and enjoys volunteering in various community projects and church activities.  Carol loves spending time with her six grandchildren, her family and friends. She also enjoys traveling and is always trying to improve her bridge and golf skills.

Advisory Board

Over her distinguished broadcast career, Jocelyn Maminta, Good Morning Connecticut at Nine Co-Anchor and Emmy Award nominated News 8 Medical reporter, has anchored and reported for televisions stations in North Carolina, Buffalo, Milwaukee, Texas and at News 8 in Connecticut.  A political science graduate of the University of Missouri in Columbia, Jocelyn works tirelessly for many nonprofits across Connecticut. She has been honored countless times for her efforts.  She serves on the Board of Friends of Yale-New Haven Children’s Hospital, the Arts Council of Greater New Haven, and is a member of the Junior League of Greater New Haven.  Jocelyn is co-founder of Caroline’s Room, a safe haven for families coping with the challenges and uncertainties surrounding the birth of a premature baby. There are Caroline’s Rooms in Connecticut, Florida, Indiana, Missouri, Ohio, Texas and Virginia. The first Caroline’s Room is at Yale-New-Haven Children’s Hospital and a second is located at Connecticut Children’s Medical Center.  She is also the CEO of Frangi Pangi, fine hosiery for that bare legged look for women of all color.  Made in the USA with profits supporting Caroline’s Room.

Frank M. Loehmann, Jr is a retired business executive who started his career as a Connecticut Certified Public Accountant. 

In 1971, he joined the family office of John G. Martin, retired Chairman of the Heublein Company of Hartford, CT which was Martin’s family’s business before going public in 1961. For many years, Mr. Loehmann worked as Mr. Martin’s Personal Controller and the Treasurer of his many varied, personally owned companies, business ventures and foundations. 

In 1984, Mr. Loehmann co-founded Resources Management Corp, an Investment Advisory firm located in West Hartford, CT and today still serves as its Chairman.

Mr. Loehmann is currently a Trustee and Director of The John G. Martin Foundation where he is President of the Board. In addition, he is the Administrative Trustee of The BALSO Foundation of Cheshire, CT; Chair of the St. Bridget of Sweden Parish Finance Council in Cheshire and a Commissioner of Public Safety in his hometown of Cheshire.

Mr. Loehmann is a past member of Colgate University’s Alumni Corporation Board of Directors and past Chair of the University’s Alumni Admissions Program for New Haven County; a past member of  the Board of Trustees of The Cheshire Education Foundation; a Founding Director and past Treasurer of the Cheshire Community Food Pantry and, a past President, Treasurer and Finance Committee chair of The Farms Country Club in Wallingford, CT.

Jonathan is an incoming medical student at the Albert Einstein College of Medicine. He graduated from Brandeis University with a double major in Chemistry and Biology. During college, he conducted biomedical research at various prestigious institutions, including Columbia University Vagelos College of Physicians and Surgeons and Harvard Medical School. After graduating, Jonathan joined the Ragon Institute of MGH, MIT and Harvard where he worked on a project sponsored by the Defense Advanced Research Projects Agency for three years. He also mentored and tutored at-risk youth through a community-based program during this time. Intent on becoming a physician, Jonathan then pursued a dual MS/MBA degree in Biomedical Sciences and Healthcare Management before applying to medical school. During his MBA, he consulted for newly established primary care organization and helped develop a growth strategy. Jonathan is particularly interested in educating medical students the importance of providing compassionate, patient-centered care.