TPIU has been dedicated to improving the relationship between healthcare providers and patients, leading to better quality of care and decreasing healthcare costs since 2017. We are pleased and deeply honored to announce that Governor Ned Lamont has recognized TPIU for its dynamic and enduring commitment to improving Compassionate Healthcare in Connecticut by issuing a proclamation declaring July 10, 2024 — The Patient is U [TPIU] Day for the State of Connecticut. This is a great testament to TPIU’s mission and to our guiding belief that promoting compassionate healthcare is a win-win situation for all.
TPIU’s core mission is to empower patients to receive compassionate care and healthcare workers to practice greater compassion towards patients, colleagues, and themselves, to ultimately attain three crucial strategic goals:
1) Improve patient outcomes and satisfaction
2) Decrease healthcare costs
3) Reduce workplace burnout.
We know that all healthcare can be improved if practiced with compassion. While the Schwartz Center promotes Compassionate Healthcare in the hospital setting, TPIU emphasizes outpatient compassionate healthcare, which allows patients to express psychological and physical healthcare concerns in a setting where the provider listens and strives to understand their needs. This compassionate healthcare setting enables the provider to identify significant health issues, promotes increased patient compliance with recommended healthcare treatments, and decreases the need for unnecessary testing, all factors that diminish overall healthcare costs. Notably, the practice of compassionate care improves trust between patient and provider, which has been shown to reduce both medical malpractice allegations and provider burnout.
“We are deeply honored by this recognition by the Honorable Governor Lamont. It is a great testament to TPIU’s mission and to our guiding belief that promoting compassionate healthcare is a win-win situation for all,” declared KJ Lee, MD, TPIUFounder.
“We express our heartfelt gratitude to Governor Lamont for this great recognition. TPIU is a nonprofit organization run completely by volunteers who are committed to foster an inclusive healthcare system in which each person is treated as if the Patient is U. With the limited resources at our disposal, we relentlessly work on behalf of all Connecticut patients to ensure that healthcare providers treat them with compassion, dignity, trust, integrity and excellence,” stated Michael Crain, MD, TPIU, Executive Director & President.
“Stephanie Paulmeno, DNP, RN, Chair of the Board, emphasized that every patient and family is entitled to compassionate care at every step of their healthcare journey, from their 1st encounter with a receptionist, to interactions with front and back office and support staff, and up to and including every physician, nurse, APRN, PA or other specialist. Compassionate care is a multidisciplinary process that leads from the top down. We work to educate people about what compassionate care is, how to deliver it, and how to know if you are receiving it.”